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Typical problems and their solutions
I get "Failed to run pluggable rule component..." error in the automation rule's configuration screen.
I get "Failed to run pluggable rule component..." error in the automation rule's configuration screen.
Typical problems and their solutions
I get "Failed to run pluggable rule component..." error in the automation rule's configuration screen.
This error may occur if you are using pre-5.0.0 version of Better PDF Automation.
To resolve this, remove the legacy modules that were installed by Automation for Jira pre-3.0.0 versions. It may still be present in your system, and those lead to this problem.
- Go to Administration → Apps → Manage apps.
- Uninstall Automation Module.
- Uninstall JIRA Automation SPI.
- Restart Jira. (It may not be necessary.)