Create custom Jira Service Management reports
Jira Service Management is Atlassian's fast-growing IT service management offering for IT operations, customer service and business teams. Better Excel Exporter integrates with Jira Service Management and exports tickets, queues and other service related information like comments, SLA status, CSAT ratings, etc. to Excel reports.
Not only the Jira Service Management custom field types (like SLA or Request Type) are supported, our app also integrates its Export drop-down menu to the Queue view, the most important screen in Jira Service Management. That allows exporting the tickets from a queue to a custom Excel report with one click.
- For the tutorial video and the configuration guide, see the Jira Service Management integration page.
- Create similar Excel reports from your own issues with the free 30-day trial!