Create custom Jira Service Desk reports
Jira Service Desk is Atlassian's fast-growing IT service management offering for IT operations, customer service and business teams. Better Excel Exporter integrates with Jira Service Desk and exports tickets, queues and other Service Desk related information like comments, SLA status, CSAT ratings, etc. to Excel reports.
Not only the Service Desk managed custom field types (like SLA or Request Type) are supported, our app also integrates its Export drop-down menu to the Queue view, the most important screen in Service Desk. That allows exporting the tickets from a queue to a custom Excel report with one click.
- For the tutorial video and the configuration guide, see the Jira Service Desk integration page.
- Create similar Excel reports from your own issues with the free 30-day trial!